Terms And Condition

Welcome to SWANS Singapore, your destination for performance-driven, premium eyewear built for champions, thrill-seekers, and everyday warriors. By accessing or purchasing from https://swanssingapore.com/, you agree to the following terms and conditions designed to keep your experience as smooth, transparent, and secure as our lenses.

1. Your Agreement with Us

By placing an order on our site, you acknowledge that you’ve read, understood, and accepted these terms. We reserve the right to update these Terms & Conditions at any time, so check back when you can see clearly.

2. Ordering & Payments

We accept major payment methods fast, safe, and globally trusted. All prices on our site are listed in SGD and include applicable taxes unless stated otherwise.

Once an order is placed, you’ll receive a confirmation email. That’s your green light that your gear is officially on its way to becoming part of your journey.

3. Shipping Policy

We offer precision shipping tailored to your region:

  • Local Orders: Free shipping on orders over $50, $3.50 flat below that. (Delivery in 3–5 business days.)
  • Asia: $20 flat rate
  • Malaysia & Brunei: $10 flat rate
  • Australia: $30 flat rate

Your eyewear is packed with care and speed fully insured and tracks from our store to your doorstep. Read our full Shipping Policy for more details.

4. Return & Refund Policy

We get it clarity matters. If you’re not fully satisfied, we’ve got your back.

  • You can return your product within 7 days of delivery.
  • Items must be unused, in original condition and packaging.
  • Return shipping is the customer’s responsibility.
  • Once received and inspected, your refund will be processed within a few business days.

We aim to keep it as hassle-free as possible. For full details, head to our Return Policy.

5. Product Warranty & Care

Our products are designed to endure performance pressure but they’re still precision gear. Normal wear, accidental damage, and misuse aren’t covered under warranty. But if you receive a defective item out of the box, contact us immediately we’ll make it right.

To keep your SWANS eyewear in top shape, treat it like the high-performance gear it is. Clean with care. Store it safely. Respect the tech.

6. Intellectual Property

All images, logos, content, and tech innovations on our site are exclusive to SWANS Singapore. No repurposing, reproduction, or reuse without permission because originality is our identity.

7. Privacy & Security

Your data is handled with the same care as our lenses secure, encrypted, and never sold. We only use your information to process orders and enhance your experience. View our Privacy Policy for the full picture.

8. Limitations of Liability

While we strive for perfection, SWANS Singapore is not liable for indirect or incidental damages resulting from the use of our site or products. But rest assured we’re committed to resolving issues with clarity and class.

9. Contact Us Anytime

Need help? Have a question? Want to talk lenses? Our support team is always ready to assist contact us.

Because with SWANS Singapore, clarity isn’t just in the lens it’s in everything we do.